When considering the installation of a medical alarm, be sure to thoroughly research the various companies that offer this service.

Read the on-line reviews and customer testimonials to find the medical alarm that best suits your needs. Ensure that the company you choose is reputable and reliable. Ask how long they have been in business and if they provide references.  Ensure that the training provided to staff meets industry standards and that they are highly trained professionals. Ask if they have their own call center as it is preferable that it is not outsourced to another company. Inquire if technical support is available twenty four hours a day, seven days a week. Check if the company offers a 30 day free trial, what the cancellation policy is and if there is a money-back guarantee if not fully satisfied. Ensure that there are no hidden charges. Find out how repairs and replacement of equipment is handled and if there is a delivery charge for this service. Compare monthly monitoring fees and remember that the system is only as good as the monitoring system. Ask if there is an option to purchase as opposed to monthly charges. Perhaps discounts may be offered. If you choose to install a medical alarm, notify your insurance agent as discounts may be available. While billing is usually month to month, quarterly or semi-annual payments may be preferred. On request and with approval, billing may be forwarded to a family member.

 The monitoring console features an indicator light to show the status of the alarm system. There is an emergency button to press for immediate assistance in addition to the alarm worn by the person. A cancellation button lets you clear an inadvertent activation. It also allows you to test the alarm system regularly. Long-life back-up battery power is important for power outages. Some additional features that may be offered are a lock box for key access to emergency providers, family and friends. Extra buttons can be located in frequently used, high risk locations such as bathrooms and bedrooms. A second person in the home can be outfitted with their own personal alarm for a nominal fee. A typical medical alarm installation takes only minutes, using a phone adapter, phone cord and monitoring console.

Choosing the right medical alarm is as important as the protection it provides.